Frequently asked questions
How long does delivery take?
Estimated delivery is 5–10 business days. Delivery timing can vary by destination and circumstances outside our control.
How can I contact PAWLI?
Use our Contact page and we'll get back to you as soon as possible.
What is your return policy?
Returns are handled according to our Refund Policy. Please review the policy before submitting a return request.
Is checkout secure?
Orders are processed through Shopify's secure checkout infrastructure.
Where can I find shipping information?
See our Shipping Policy for the current shipping details.